-Question: What is the Minimum Order Quantity(MOQ) for the Dimmable MR16/GU10 COB led spotlight light?
Answer: 1 pcs per model is available.
-Question: What’s the brand of LED chip?
Answer: Epistar COB Chip, or you can select it.
Question:. Do you have certificates about the led cob spotlights?
Answer: we have got CE,RoHS,FCC, EMC,LVD certificates
- Question: May I buy samples from you?
Answer: Yes, samples available.
- Question: What’s the leading time? (How long do you need to prepare my goods?)
Answer: 2-3days for sample orders. 7-10days for mass production orders (based on different quantities).
- Question: How will you delivery my goods to me?
Answer: We always ship by international express, air and sea.
5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.
Queston : How much does it cost to ship to my country?
Answer : The freight will be given by the freight company based on your Gross Weight and CBM.
- Question: What is your product quality?
Answer: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. The quality control system: IQC→PQC→FQC→OQC. Every process will be checked strictly. 50000Hours working span.Each finished product will go through at least 24 hours aging test before shipping
- Question: What is your waranty?
Answer: Our warranty is 2 years after delivery.
-Question. How to deal with when the goods have problem within 2 years ?
Answer: if the goods have some problem then we will assist you to solve it, we should check the problem first,then send the materis or send new goods to you.
Any Question and Enquiry will be Highly Appreciated.
